Terms and Conditions

Rules of Service “Beauty Expert Online”

§1. DEFINITIONS

For the purpose of these Terms and Conditions, the following definitions shall apply:

Administrator/Seller – A company, KYNES Sp. z o.o., located in Zielona Góra, Mieczykowa 18A, 65-012 Zielona Góra, KRS: 0001124595, NIP: 9292085432, REGON: 529564606, email: online@beautyexpert.io.

Terms and Conditions – These rules available at https://www.beautyexpert.io/terms-of-service.

Service – The online service “BeautyExpert Online” located at www.beautyexpert.io, where the Seller provides online educational materials – graphical, textual, audio, and video – related to cosmetology.

Visitor – An individual, a legal entity, or an organizational unit without legal personality, authorized to access the publicly available sections of the Service without registering for an account.

Client/Participant – An individual, a legal entity, or an organizational unit without legal personality, authorized to access the Service by registering for an account, selecting a payment plan, and purchasing access to the Platform.

Consumer – An individual using the Service for purposes not directly related to business or professional activities.

Service Access – A service provided by the Seller, allowing the Client access to prepared training materials, available on the Platform under the conditions set in the Terms and Conditions.

Account/Platform Access – A function in the Service enabling the Client to view purchased training materials and certificates.

Access Data – The Client’s email address and password, enabling login to the Platform after payment confirmation.

Payment Plan – Includes both recurring and one-time payment options.

Minimum Payment – A $179 fee for recurring payment plans, granting access to four lessons within the first billing period.

Lesson Online – A unit of training delivered weekly over a 12-month period, with 48 lessons in total.

Subscription – A post-training account function allowing Clients to access training materials for $15/month or $99/year.

Certificate – A digital document confirming lesson completion, issued after a quiz with 100% correct answers and payment of a $15 fee.

Diploma – A digital document confirming completion of all 48 lessons and passing a final exam.

§2. GENERAL PROVISIONS

1. The Service provides access to paid training materials, subject to these Terms and Conditions.
2. Using the Service implies acceptance of these Terms and Conditions.
3. These Terms and Conditions set the legal framework for using the Service. All Clients are required to adhere to these rules upon initiating the use of services.
4. Before using the Service, Clients must read and agree to the Terms and Conditions.
5. Using the Service does not require specialized equipment; however, the following are necessary:
   • A web browser supporting HTML, CSS, and JavaScript.
   • JavaScript and cookies enabled.
   • Internet access.
   • A commonly used operating system.
   • The ability to play video files.
   • A valid email address.
6. Due to the nature of the Internet, uninterrupted access to the Service cannot be guaranteed. The Seller is not liable for disruptions caused by external factors.
7. Video materials are in Polish. Video quality may depend on internet connection and device specifications.
8. Purchases cannot be made anonymously or under a pseudonym. Clients are prohibited from engaging in activities that violate the rights of others or the rules of the Service.
9. Providing unlawful content or sharing account access is prohibited and may result in loss of Service access.

§3. COPYRIGHT

1. Training materials available in the Service are the intellectual property of the Seller and are protected under copyright law.
2. Purchasing access grants Clients personal use only; redistribution, copying, or public display is prohibited.
3. Any breach of copyright may result in civil or criminal liability.

§4. ACCESS TO THE PLATFORM

1. Platform access is granted after completing registration and payment. Clients must:
   • Register via the "Create Account" button at https://www.beautyexpert.io.
   • Fill out the registration form with personal details and select a payment plan.
   • Complete the payment process through the payment operator.
2. Minimum Payment of $179 is required to activate an account.
3. Clients can terminate access by emailing online@beautyexpert.io.

§5. ACCESS TO THE SERVICE

1. After payment, Clients gain access to the first lesson, with subsequent lessons released weekly.
2. A one-time payment of $1365 provides access to all 48 lessons, offering a 35% discount compared to recurring payments.
3. Recurring payments of $169 per month unlock four lessons monthly. Failure to pay halts access to additional lessons.
4. The subscription allows continuous access to completed lessons for $15 per month or $99 per year.

§6. PAYMENTS

1. Clients can pay via bank transfer, card, or deferred payment options (e.g., Twisto, PayPo, PayPal).
2. Upon successful payment, a confirmation email with a receipt is sent to the Client.
3. All prices include applicable VAT.

§7. ACCOUNT AND SERVICE USE

1. Access to the Platform is granted after account registration and login. Registration and first login confirm the agreement between the Client and the Seller for an indefinite period.
2. Access to the Service is available for 30 days under a recurring payment plan or 12 months under a one-time payment plan. After this period, access ends unless a subscription is activated.
3. If recurring payments are canceled, the Client loses access to previously unlocked materials, and any progress made is reset. Access to the Service can only be regained by starting the training from the beginning.
4. Materials remain available during the training period, but access expires after 12 months unless the Client opts for a subscription.
5. Subscriptions allow continued access to materials for $15 per month or $99 per year.

§8. QUIZZES AND CERTIFICATES

1. Each lesson includes a quiz to test knowledge. Unlimited attempts are allowed during the training period.
2. Earning 100% correct answers allows the Client to purchase a certificate for $12. Certificates are downloadable from the account.
3. Certificates remain accessible even after the training period ends, but new certificates cannot be purchased without renewing access.

§9. EXAMS AND DIPLOMAS

1. A trial exam simulating the final exam is available during the training period.
2. After completing all 48 lessons, the Client can take a final exam consisting of 20 single-choice questions.
3. A score of 80% or higher is required to earn a diploma confirming training completion.
4. The first two final exam attempts are free; additional attempts cost $49 each.

§10. CANCELLATION POLICY

1. Consumers have the right to cancel the agreement within 14 days of purchase.
2. Upon cancellation, access to the Service ends after the first billing period, and the minimum payment ($179) is non-refundable.
3. For one-time payments, the refund is the total payment minus the $179 minimum payment.

§11. COMPLAINTS

1. Complaints related to Service functionality or personal data processing can be submitted via email to online@beautyexpert.io.
2. Complaints about payment transactions must be directed to the payment operator.
3. The Seller will respond to complaints within 14 days.

§12. FINAL PROVISIONS

1. The governing law is Polish law.
2. Disputes may be resolved by an arbitration court with the agreement of both parties. Otherwise, disputes fall under the jurisdiction of Polish common courts.
3. The Seller reserves the right to amend these Terms and Conditions for significant reasons. Clients will be notified of changes 7 days in advance.
4. Continued use of the Service after changes are announced constitutes acceptance of the new Terms and Conditions.